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Privacy Policy
Frank’s Trattoria values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website, online ordering systems, reservations, and communications.
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1. Information We Collect
We may collect personal information including:
Name
Phone number
Email address
Billing and payment information
Reservation details
Order history
Information submitted through contact forms or promotions
We may also collect non-personal information such as browser type, device information, IP address, and website usage data.
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2. How We Use Your Information
Frank’s Trattoria may use your information to:
Process orders and reservations
Respond to inquiries and customer service requests
Send order confirmations and updates
Provide promotional offers and restaurant updates
Improve our website, services, and customer experience
Maintain internal business records
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Frank’s Trattoria regarding reservations, orders, promotions, special events, and updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS communications at any time.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
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4. Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
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5. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve functionality, monitor website traffic, and enhance user experience. You may disable cookies through your browser settings.
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6. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system can guarantee complete security.
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7. Third-Party Services
Our website may contain links to third-party websites or services, including online ordering or delivery platforms. Frank’s Trattoria is not responsible for the privacy practices or content of third-party websites.
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8. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
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9. Changes to This Policy
Frank’s Trattoria reserves the right to update or modify this Privacy Policy at any time without prior notice. Updates will be posted on this page.
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10. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
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Frank’s Trattoria